Questions

Delivery is free when the merchandise total after the GALLERY10 offer is ₹499 or more. Otherwise delivery is ₹79.

The studio aims to pack within 24 hours. Transit is usually 3 to 5 days inside India, and up to 7 days for some pin codes. These timings are sample storefront details.

A frame printed with your photo is not returned for a change of mind. Damage, a wrong item, or a print defect is covered for 7 days from delivery, by replacement or refund.

Before the status moves to In print, change the order through Contact. After printing, a ready design that was not photo-personalised can be exchanged within 7 days if it is unused and in its packing. You pay any price difference. Photo-personalised frames are not exchanged for a new photograph.

An accepted refund goes back by the same method you chose, within 7 to 10 business days after the studio accepts the claim. Cash on delivery refunds use a method you confirm on the contact form. We do not name a bank.

Yes, until the order is In print. That usually happens within 2 hours. After printing starts, cancellation is closed. A cancelled order is refunded in full, including delivery.

Checkout collects the delivery address and shows the order total in rupees, including the ₹79 delivery charge when the merchandise total is under ₹499. It does not ask for a card, UPI ID, wallet, or bank transfer. Place order opens the login page when you are not signed in, then returns you to checkout.

No. Devotional names on frames describe the artwork. dassgiftgallery prints and sells the frame.

A street address, phone, and email were not supplied. The contact page labels that gap as a sample storefront detail.