dassgiftgallery.site

Shipping and Delivery Policy

This page is written for dassgiftgallery, the storefront at dassgiftgallery.site. It is a sample storefront notice. It is not a certificate, a court filing, or a claim that a regulator has approved the studio. A street address, phone number, and email were not supplied. Where a line would normally name them, it is marked as a sample storefront detail.

Where we send frames

dassgiftgallery describes delivery inside India to a six-digit PIN. City pages for Bengaluru, Chennai, Delhi, Hyderabad, Mumbai, and Pune are delivery notes, not shop addresses. We do not claim a counter in those cities. A street address for the studio was not supplied and is a sample storefront detail. Do not hand a courier a guessed lane.

Packing time and transit time

The studio aims to pack a confirmed order within 24 hours. That is the print-and-pack aim you see on the homepage. It starts when the order is confirmed, and it pauses if you are still inside a cancellation conversation that might stop the job. After the parcel is handed over, transit is usually 3 to 5 days. Some PIN codes take up to 7 days. Festivals, weather, and local restrictions can add time. These figures are sample storefront details until a courier account is confirmed by the operator. They are not a guaranteed delivery date.

The delivery charge

If merchandise after GALLERY10 is ₹499 or more, delivery is free. If it is less, delivery is ₹79. The cart and the checkout show which one applies. A later refund of a line can leave the original delivery charge as it was, unless the whole order is cancelled before print, in which case delivery returns with the goods total. We do not add a fuel surcharge, a hill surcharge, or a cash-on-delivery fee on top of the ₹79. If a live courier later requires a remote-area amount, the operator must publish it here before charging it.

What the parcel contains

A frame is packed in board, not in a loose wrap. The kraft sleeve is included only when it is a line in the cart. The hanging kit is included only when it is a line. A free gift is not added in silence. You should be able to match the confirmation page to the contents. A missing line is a fulfilment miss and follows the return page even though you are not sending the whole order back.

Cash on delivery and addresses

Cash on delivery is a payment label you can choose. On this sample it does not dispatch a rider. On a live desk it would mean you pay the courier the order total when the parcel arrives. The address must be complete enough for a stranger to find the door. A landmark belongs in the address line. A phone number is required so the courier can call. We do not use that number for marketing. We do not have a number of our own to give you.

Tracking

The track page looks up the DGG order id stored on this browser. It shows the confirmation status and the transit estimate. It does not call a courier API, because none is connected. When a real tracking number exists, the operator should place it on the order and on this page. Until then, a scan that you received from a courier in real life is outside what this sample can display.

Non-delivery and damage in transit

If the status says delivered and you do not have the parcel, write within 7 days with the order id. We treat that as a trace, then as a replacement or a refund if the parcel is gone. If the frame arrives cracked, photograph it and use the return path. Do not assemble a broken wood frame in a way that hides the split. Risk during transit is not shifted onto you in silence.

Picking up

There is no pickup counter, because no address was supplied. Please do not travel to a landmark you associate with a former brand. Orders are described as delivered to the PIN you enter.

How the rule behaves on ordinary orders

The five orders below use Indian addresses and rupee prices. They show the same commercial rules as the sections above, applied to a named frame, a material, and a payment label. They are illustrations for shoppers, not records of real customers.

Example 1. Aarav in Jaipur orders a Ganesha Blessing Frame in wood, size 8×10, finish Walnut, priced at ₹749, and chooses UPI. The address note is: 411001 was not his pin; his pin is 302001. What happened: the corner of the wood split in transit. The pack desk aims to close the parcel within 24 hours of a confirmed order. That clock is not the courier clock. Transit toward the city in the example is planned at 3 to 5 days, with room up to 7 days when the pin is remote or a festival backlog builds. These timings are sample storefront details until the operator confirms a real courier account. Free delivery applies when merchandise after GALLERY10 is ₹499 or more. ₹749 should be read against that line, not against a foreign currency. A gate code or a daytime preference belongs in the address note. We do not run our own riders. Risk of loss in transit is handled as a non-delivery claim: if the gate log and the courier disagree, the contact form starts a trace before any reprint.

Example 2. Neha in Kochi orders a Dude Vibe Bold Frame in acrylic, size 5×7, finish Black, priced at ₹499, and chooses Cash on delivery. The address note is: 682001. What happened: the sheet arrived without a scratch but she wanted a different photograph. The pack desk aims to close the parcel within 24 hours of a confirmed order. That clock is not the courier clock. Transit toward the city in the example is planned at 3 to 5 days, with room up to 7 days when the pin is remote or a festival backlog builds. These timings are sample storefront details until the operator confirms a real courier account. Free delivery applies when merchandise after GALLERY10 is ₹499 or more. ₹499 should be read against that line, not against a foreign currency. A gate code or a daytime preference belongs in the address note. We do not run our own riders. Risk of loss in transit is handled as a non-delivery claim: if the gate log and the courier disagree, the contact form starts a trace before any reprint.

Example 3. Imran in Lucknow orders a Scenic Art Wall Frame in canvas, size 12×16, finish Natural, priced at ₹1,149, and chooses Cards. The address note is: 226001. What happened: the print colour was dull compared with the file he uploaded. The pack desk aims to close the parcel within 24 hours of a confirmed order. That clock is not the courier clock. Transit toward the city in the example is planned at 3 to 5 days, with room up to 7 days when the pin is remote or a festival backlog builds. These timings are sample storefront details until the operator confirms a real courier account. Free delivery applies when merchandise after GALLERY10 is ₹499 or more. ₹1,149 should be read against that line, not against a foreign currency. A gate code or a daytime preference belongs in the address note. We do not run our own riders. Risk of loss in transit is handled as a non-delivery claim: if the gate log and the courier disagree, the contact form starts a trace before any reprint.

Example 4. Sara in Surat orders a Kraft Gift Sleeve plus a birthday frame in acrylic, size 8×10, finish Walnut, priced at ₹948, and chooses NetBanking. The address note is: 395003. What happened: she wrote the wrong age in the line to print. The pack desk aims to close the parcel within 24 hours of a confirmed order. That clock is not the courier clock. Transit toward the city in the example is planned at 3 to 5 days, with room up to 7 days when the pin is remote or a festival backlog builds. These timings are sample storefront details until the operator confirms a real courier account. Free delivery applies when merchandise after GALLERY10 is ₹499 or more. ₹948 should be read against that line, not against a foreign currency. A gate code or a daytime preference belongs in the address note. We do not run our own riders. Risk of loss in transit is handled as a non-delivery claim: if the gate log and the courier disagree, the contact form starts a trace before any reprint.

Example 5. Dev in Indore orders a Family Collage Frame in collage, size 12×16, finish Black, priced at ₹1,249, and chooses UPI. The address note is: 452001. What happened: one of four photos was cropped off the layout he approved. The pack desk aims to close the parcel within 24 hours of a confirmed order. That clock is not the courier clock. Transit toward the city in the example is planned at 3 to 5 days, with room up to 7 days when the pin is remote or a festival backlog builds. These timings are sample storefront details until the operator confirms a real courier account. Free delivery applies when merchandise after GALLERY10 is ₹499 or more. ₹1,249 should be read against that line, not against a foreign currency. A gate code or a daytime preference belongs in the address note. We do not run our own riders. Risk of loss in transit is handled as a non-delivery claim: if the gate log and the courier disagree, the contact form starts a trace before any reprint.

Related reading sits in the footer: privacy, terms, returns, exchanges, refunds, shipping, cancellation, and the cookie notes. If two pages ever disagree, ask the operator to correct them together. The commercial rules they share are these. Delivery is free when merchandise after the GALLERY10 offer is ₹499 or more, and ₹79 otherwise. Packing is aimed at 24 hours. Transit inside India is usually 3 to 5 days and sometimes 7. Cancellation is open until the order is marked In print, often within about 2 hours. Photo-personalised frames are not returned for a change of mind. Damage, a wrong item, or a print defect can be replaced or refunded within 7 days of delivery. Accepted refunds are targeted at 7 to 10 business days. Cash on delivery refunds use a method the shopper confirms. The site does not name a bank or a payment company.