dassgiftgallery.site
Refund Policy
This page is written for dassgiftgallery, the storefront at dassgiftgallery.site. It is a sample storefront notice. It is not a certificate, a court filing, or a claim that a regulator has approved the studio. A street address, phone number, and email were not supplied. Where a line would normally name them, it is marked as a sample storefront detail.
When a refund is offered
dassgiftgallery refunds an order that you cancel before it is In print, a line that is damaged, wrong, or misprinted when you write within 7 days of delivery and a replacement is not the better fix, and the price difference when an allowed exchange moves you to a cheaper ready design. Delivery is refunded when the whole order is cancelled in time, or when the whole parcel failed. Delivery is not refunded when one extra sleeve is returned and the frame was fine, unless the remaining goods fall under a rule we have stated. In the ordinary partial case, only the failed line is refunded.
When a refund is not offered
A personalised frame that you simply do not want is not refunded. A typed line that was printed as typed is not refunded. A late wish to add a light kit, or to remove one, is not a refund of the frame. A failed offer code is not a refund. If GALLERY10 was not applied before you placed the order, we do not reopen the total to insert it.
Amount
The refund uses rupees. It includes the merchandise for the affected lines after GALLERY10, because the offer reduced what you were asked to pay. It does not include a goodwill bonus. It does not convert to another currency. If delivery of ₹79 was charged and the cancellation is in time, that ₹79 returns as well. If delivery was free because the total cleared ₹499, there is no delivery amount to return.
Timing and method
An accepted refund is aimed at 7 to 10 business days after acceptance, not after you first felt unhappy. The method follows the label you chose. UPI, cards, and net banking would, on a live desk, go back by that same route. This sample did not capture an instrument number, so a live desk must ask you to confirm the route before sending money. Cash on delivery has no instrument on file. You confirm a method in the contact thread. We do not name a bank, a wallet, or a card brand as our partner. We do not draw a scan code.
Partial orders
A cart can hold a divine frame, a sleeve, and a hook kit. If only the kit is short a hook, the kit is refunded or replaced. The frame stays sold. If the frame is the wrong devotional subject, that frame is refunded or replaced and the sleeve can stay if you want it. Say what you want kept. Silence means we ask before voiding the whole order.
Offers and failed payments
Because this frontend does not take a live payment, a confirmation means the order record was stored, not that a bank transferred funds. If an operator later adds a real charge and that charge fails, the order should not stay in print. A failed charge is not a refund. It is an absence of payment. Do not send goods against it.
How to request
Use the contact form with the order id, the amount you believe is due, and whether you want a replacement instead. Replacement is the default for a defect that we can reprint. Refund is the default when you ask for it on a failed line, or when reprint is impossible. Keep the confirmation page. The track page shows the same id while the browser keeps the record.
How the rule behaves on ordinary orders
The five orders below use Indian addresses and rupee prices. They show the same commercial rules as the sections above, applied to a named frame, a material, and a payment label. They are illustrations for shoppers, not records of real customers.
Example 1. Aarav in Jaipur orders a Ganesha Blessing Frame in wood, size 8×10, finish Walnut, priced at ₹749, and chooses UPI. The address note is: 411001 was not his pin; his pin is 302001. What happened: the corner of the wood split in transit. If the claim is accepted, the amount tied to the affected unit, and delivery if the whole order failed, is aimed back within 7 to 10 business days. The method is UPI. Where that method was cash on delivery, there is no card rail to reuse, so the shopper confirms a return path on the contact form. We do not name a bank, a wallet company, or a card network. A declined change-of-mind on a personalised frame produces no refund. A cancellation before In print refunds the full total, including the ₹79 delivery if it was charged. GALLERY10 is reversed with the merchandise. It is not paid out as cash on an order that was never accepted. Partial refunds happen when one line in a multi-item cart fails and the other lines are sound.
Example 2. Neha in Kochi orders a Dude Vibe Bold Frame in acrylic, size 5×7, finish Black, priced at ₹499, and chooses Cash on delivery. The address note is: 682001. What happened: the sheet arrived without a scratch but she wanted a different photograph. If the claim is accepted, the amount tied to the affected unit, and delivery if the whole order failed, is aimed back within 7 to 10 business days. The method is Cash on delivery. Where that method was cash on delivery, there is no card rail to reuse, so the shopper confirms a return path on the contact form. We do not name a bank, a wallet company, or a card network. A declined change-of-mind on a personalised frame produces no refund. A cancellation before In print refunds the full total, including the ₹79 delivery if it was charged. GALLERY10 is reversed with the merchandise. It is not paid out as cash on an order that was never accepted. Partial refunds happen when one line in a multi-item cart fails and the other lines are sound.
Example 3. Imran in Lucknow orders a Scenic Art Wall Frame in canvas, size 12×16, finish Natural, priced at ₹1,149, and chooses Cards. The address note is: 226001. What happened: the print colour was dull compared with the file he uploaded. If the claim is accepted, the amount tied to the affected unit, and delivery if the whole order failed, is aimed back within 7 to 10 business days. The method is Cards. Where that method was cash on delivery, there is no card rail to reuse, so the shopper confirms a return path on the contact form. We do not name a bank, a wallet company, or a card network. A declined change-of-mind on a personalised frame produces no refund. A cancellation before In print refunds the full total, including the ₹79 delivery if it was charged. GALLERY10 is reversed with the merchandise. It is not paid out as cash on an order that was never accepted. Partial refunds happen when one line in a multi-item cart fails and the other lines are sound.
Example 4. Sara in Surat orders a Kraft Gift Sleeve plus a birthday frame in acrylic, size 8×10, finish Walnut, priced at ₹948, and chooses NetBanking. The address note is: 395003. What happened: she wrote the wrong age in the line to print. If the claim is accepted, the amount tied to the affected unit, and delivery if the whole order failed, is aimed back within 7 to 10 business days. The method is NetBanking. Where that method was cash on delivery, there is no card rail to reuse, so the shopper confirms a return path on the contact form. We do not name a bank, a wallet company, or a card network. A declined change-of-mind on a personalised frame produces no refund. A cancellation before In print refunds the full total, including the ₹79 delivery if it was charged. GALLERY10 is reversed with the merchandise. It is not paid out as cash on an order that was never accepted. Partial refunds happen when one line in a multi-item cart fails and the other lines are sound.
Example 5. Dev in Indore orders a Family Collage Frame in collage, size 12×16, finish Black, priced at ₹1,249, and chooses UPI. The address note is: 452001. What happened: one of four photos was cropped off the layout he approved. If the claim is accepted, the amount tied to the affected unit, and delivery if the whole order failed, is aimed back within 7 to 10 business days. The method is UPI. Where that method was cash on delivery, there is no card rail to reuse, so the shopper confirms a return path on the contact form. We do not name a bank, a wallet company, or a card network. A declined change-of-mind on a personalised frame produces no refund. A cancellation before In print refunds the full total, including the ₹79 delivery if it was charged. GALLERY10 is reversed with the merchandise. It is not paid out as cash on an order that was never accepted. Partial refunds happen when one line in a multi-item cart fails and the other lines are sound.
Related reading sits in the footer: privacy, terms, returns, exchanges, refunds, shipping, cancellation, and the cookie notes. If two pages ever disagree, ask the operator to correct them together. The commercial rules they share are these. Delivery is free when merchandise after the GALLERY10 offer is ₹499 or more, and ₹79 otherwise. Packing is aimed at 24 hours. Transit inside India is usually 3 to 5 days and sometimes 7. Cancellation is open until the order is marked In print, often within about 2 hours. Photo-personalised frames are not returned for a change of mind. Damage, a wrong item, or a print defect can be replaced or refunded within 7 days of delivery. Accepted refunds are targeted at 7 to 10 business days. Cash on delivery refunds use a method the shopper confirms. The site does not name a bank or a payment company.